Privacy Policy

Updated: 6th February 2026

Who we are

Wild Child Parent Coach is a coaching and support service for parents. This website collects and processes personal information so we can respond to enquiries, provide services, and manage bookings.

If you have any questions about this policy or how your information is used, you can contact:

Name: Fiona McKellar
Business: Wild Child Parent Coach
Email: hello@thewildchildparentcoach.com

What information we collect

We may collect the following personal information:

When you use the contact form:

First name and last name
Email address
Phone number
Information you choose to share about your situation, challenges, or what you would like support with
Whether you choose to subscribe to the newsletter

When you book a session or discovery call:

Name
Email address
Phone number
Address (if required for invoicing or service delivery)
Appointment details
Payment information (processed securely by the payment provider, not stored directly by us)

When you join the mailing list:

Name
Email address
Engagement with emails such as opens or clicks

How your information is used

Your information is used to:

Respond to enquiries
Provide coaching services
Manage bookings and appointments
Send confirmations and reminders
Process payments
Send newsletters or helpful updates if you have chosen to subscribe
Improve the services and support offered

Your information is never sold to third parties.

Legal basis for processing

We collect and use your information because:

You have given consent (for example subscribing to emails)
It is necessary to deliver the service you have requested
It is required for legitimate business purposes such as responding to enquiries and managing bookings

You can withdraw consent from marketing emails at any time.

How your data is stored

Your information is stored securely using trusted third party systems such as:

Website contact forms
Booking software
Email marketing platform
Payment processors

Only the business owner has access to your personal information unless required for technical support from trusted providers.

How long we keep your information

We only keep personal data for as long as necessary to:

Provide services
Meet legal, tax, or insurance requirements
Maintain accurate business records

If you request deletion, your data will be removed unless we are legally required to keep it.

Your rights

Under UK data protection law you have the right to:

Request access to the information held about you
Request corrections
Request deletion
Withdraw consent for marketing
Lodge a complaint with the Information Commissioner’s Office (ICO)

This website may use cookies or tracking tools to improve user experience and understand how visitors use the site.

You can control cookies through your browser settings.

Updates to this policy

This privacy policy may be updated from time to time. The latest version will always be available on this website.